Privacy Policy
Effective Date: November 12, 2025
Last Updated: November 12, 2025
1. Introduction
LAMSTEPH Global Ventures and Real Estate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lamsteph.com and use our services.
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable data protection laws
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address
- Property Information: Property preferences, budget, location requirements
- Travel Information: Travel preferences, destinations of interest, group size
- Communication Data: Messages sent through our contact forms, emails, and calls
- Newsletter Subscriptions: Email addresses and preferences for marketing communications
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website addresses
- Cookie data (see Cookie Policy for details)
3. How We Use Your Information
We use your personal information for the following purposes:
Service Provision
- Processing property inquiries and showings
- Organizing tours and travel arrangements
- Providing customer support
- Processing transactions and payments
Communication
- Responding to inquiries and requests
- Sending service-related notifications
- Marketing communications (with consent)
- Newsletter and promotional emails
Legal and Administrative
- Complying with legal obligations
- Protecting our rights and interests
- Fraud prevention and security
- Internal record keeping
4. Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Consent: When you explicitly agree to data processing (e.g., newsletter subscription)
- Contract: When processing is necessary for a contract (e.g., property transaction)
- Legal Obligation: When required by law (e.g., tax records)
- Legitimate Interest: For business operations (e.g., customer service)
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
- Real estate agents and property managers
- Tour operators and travel partners
- Payment processors and financial institutions
- IT service providers and website hosting companies
Legal Requirements
- When required by law or court order
- To protect our rights and safety
- In connection with legal proceedings
- With your explicit consent
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Specific retention periods:
- Contact information: 3 years after last contact
- Financial records: 7 years (required by law)
- Marketing data: Until consent is withdrawn
- Website data: 2 years from collection
7. Your Rights
Under GDPR and other privacy laws, you have the following rights:
Access Rights
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
Control Rights
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing based on legitimate interest
Communication Rights
- Right to Withdraw Consent: Withdraw consent for marketing communications
- Right to Opt-out: Unsubscribe from marketing emails
8. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Access controls and authentication measures
- Regular security assessments and updates
- Staff training on data protection
- Secure hosting infrastructure
9. International Data Transfers
As a Cameroon-based company, we may transfer your data to countries outside your jurisdiction. We ensure appropriate safeguards are in place:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
10. Cookies and Tracking
Our website uses cookies and similar tracking technologies. See our separate Cookie Policy for detailed information about:
- Types of cookies we use
- Purposes of cookie usage
- How to manage cookie preferences
- Third-party cookies
11. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending email notifications for material changes
- Providing prominent notice on our website
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
LAMSTEPH Global Ventures and Real Estate
Address: Buea, West Region, Cameroon
Email: privacy@lamsteph.com
Phone: +237 6XX XX XX XX
Data Protection Officer: dpo@lamsteph.com
14. Supervisory Authority
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority:
Cameroon Data Protection Authority
You can file a complaint with the National Commission for Personal Data Control (CNPD) in Cameroon or your local data protection authority.
This Privacy Policy is part of our Terms of Service and is governed by the laws of Cameroon.
© 2025 LAMSTEPH Global Ventures and Real Estate. All rights reserved.